Shipping
How orders are shipped
Most orders are processed after payment confirmation and move into production if customization is required. Once your order ships, tracking details are sent so you can follow delivery progress.
Processing times vary by product
Custom orders may require extra production time
Tracking is shared when available
Delivery times depend on destination and carrier
Returns
Return policy overview
Because many okaysports products are personalized, returns are generally limited for items made to your approved custom specifications. Please review order details carefully before checkout.
If an item arrives damaged, defective, or incorrect, contact our team promptly with your order number and photos so we can review the issue and help with a replacement or resolution.
Need help?
Ready to place your order?
Browse the shop for custom jerseys, or contact okaysports if you need help with personalization, team artwork, or order questions before checkout.